The FOA Advantage – Client Benefits
Most of our clients come from unions who have endorsed Fine, Olin & Anderman, LLP to provide legal services for their members. With this endorsement comes accountability. This means that if for some reason you are not satisfied with some aspect of the legal representation for your case, you can notify your union who will come to us for accountability. This “check and balance” system would not be available from another law firm.
For almost all practice areas, FOA is a “paperless” law firm. For Workers’ Compensation and Personal Injury, all documents and correspondence relating to your case are imaged into your computer file. This allows any FOA attorney and/or legal assistant to work on your file and be up to date on the status of your case.
Another benefit to our clients is FOA’s ability to access a client’s file electronically at the Workers’ Compensation Board when you become our client. This means we can view documents sent in by your employer, insurance carrier and physician. We will know if any documents are missing, and follow-up to attempt to make sure your file is complete before a hearing is held.
FOA also grants clients web access to their files so clients can have case information readily available to them. FOA also has the ability to text with clients and vendors to streamline the client communication process.
FOA Fee Promise
Because Fine, Olin & Anderman, LLP (FOA) is committed to supporting the working class, everything we do is to benefit the worker. Whether you come to FOA because you have been injured on the job and are eligible for Workers’ Compensation, or can no longer work and need Social Security Disability Benefits, have a Personal Injury, or need an attorney for General Legal Services, we will be right there with you every step of the way – no matter how long it takes. And remember, with the exception of General Legal Services (wills, divorces, real estate matters, etc), and some Social Security Disability cases, there is never an out-of-pocket fee.
We get paid only if you are awarded a financial settlement, which would be in an amount determined by the judge. In Personal Injury cases, the fee is set by the retainer agreement.
You are entitled to an attorney capable of handling your legal matter competently and diligently in accordance with the highest standards of the profession. If you are not satisfied with how your matter is being handled, you have the right to withdraw from the attorney-client relationship at any time (court approval may be required in some matters and your attorney may have a claim against you for the value of services rendered to you up to the point of discharge).
- You are entitled to your lawyer’s independent professional judgment and undivided loyalty uncompromised by conflicts of interest.
- You are entitled to be charged a reasonable fee and to have your lawyer explain at the outset how the fee will be computed and the manner and frequency of billing. You are entitled to request and receive a written itemized bill from your attorney at reasonable intervals. You may refuse to enter into any fee arrangement that you find unsatisfactory.
- You are entitled to have your questions and concerns addressed in a prompt manner and to have your telephone calls returned promptly.
- You are entitled to be kept informed as to the status of your matter and to request and receive copies of papers.
- You are entitled to sufficient information to allow you to participate meaningfully in the development of your matter. You are entitled to have your legitimate objectives respected by your attorney, including whether or not to settle your matter (court approval of a settlement is required in some matters).
- You have the right to privacy in your dealings with your lawyer and to have your secrets and confidences preserved to the extent permitted by law.
- You are entitled to have your attorney conduct himself or herself ethically in accordance with the Code of Professional Responsibility.
- You may not be refused representation on the basis of race, creed, color, religion, sex, sexual orientation, age, national origin or disability.